1. Figuring Out the Damage
First things first How bad is the damage? If you’ve got a big crack that’s spreading or a chip that’s right in your line of sight, a replacement is usually the best option. Small chips might be repairable, but if the crack’s too big or in a bad spot, replacing it is the safer bet.

2. Finding the Right People for the Job (It’s Us..!)
Once you know you need a new windshield, it’s time to find someone who knows what they’re doing. Make sure the company you choose has experience, the right certifications, and uses good quality glass. You don’t want someone cutting corners with your safety.

Look for:
Certified technicians who know the ins and outs of windshield replacement.
Good reviews from other customers who’ve had their windshields replaced—word of mouth is often the best indicator.
See our customer reviews:

3. Setting Up the Appointment
When you’ve found a trusted company (You found us), it’s time to book an appointment. We come to you for mobile service, while others might need you to bring your car in. We can come to your home, your work, a friend or family members house. Wherever it is safe to work for us, without causing disruption or inconvenience to others.

– Please note, we will need a little notice, as we have to order in the correct OEM windscreen to fit your car. We are part of a trade network supplier, so we do not absorb the cost of holding/ storing the windscreens, and so this is a cost we do not need to pass onto you, the customer.

4. Getting the Car Ready
Before the replacement starts, it’s helpful to clear out your car. Take out any personal effects, and if you’ve got any gadgets or accessories on your dashboard (like a GPS or dash cam), it’s a good idea to remove those too. It makes the technician’s job a whole lot easier.

5. Taking Out the Old Windshield
Here’s where the fun starts! The tech will start by removing the old windshield. That means:

Cutting through the old adhesive that’s holding the windshield in place. It’s like peeling off old glue, but with some heavy-duty tools.

Removing the trim around the glass so it doesn’t get damaged.

Lifting out the old windshield and getting it out of the way.

6. Prepping the Frame and Getting the New One Ready
Once the old glass is out, the real work begins. The technician will clean and prep the frame where the new windshield will sit. This is super important because any dirt, rust, or leftover adhesive can mess with the bond and cause issues down the line. The technician will:

Clean up the frame and make sure it’s nice and smooth.

Check for any frame damage or rust that might need attention before the new windshield goes in.

Apply a fresh layer of adhesive—this stuff is strong and sticks like glue (because it pretty much is!). It holds the windshield in place and keeps things secure.

7. Putting in the New Windshield
Now it’s time to put in the new glass. The technician will:

Carefully line up the new windshield and set it into place. This takes a bit of finesse to make sure it fits just right.
Press it into the adhesive to make sure it bonds properly and is sitting nice and snug.

8. Reattaching the Trim and Finishing Touches
Once the new windshield is in, the tech will reinstall the trim and seals around the edges. This not only keeps the windshield secure but also restores that clean, finished look. They’ll double-check that everything’s seated properly.

9. Letting the Adhesive Set
One of the most important steps is letting the adhesive fully set. The technician will usually give you a rough idea of how long this will take.

You’ll probably need to wait at least 30 minutes to an hour before you can drive it; We tend to use special curing methods to speed things up. Either way, give it some time to bond properly so it’s strong and safe.

10. Final Check and Clean-Up
Before calling it a day, the technician will do a quick once-over to make sure everything’s looking good:

Checking for any leaks around the edges of the windshield (we don’t want water getting in).

Cleaning up the glass—so no smudges or fingerprints will get in your way.

Checking the wipers to make sure they’re in good working order.

ONCE YOU ARE HAPPY WITH THE WORK:
Payment can be made by card, but usually most people use their mobile banking apps to transfer payment – Either is fine.
Your technician probably text you a link for a Google review, at the time of payment (We do a great job, so you’re unlikely to see us again – These reviews influence new customers to use us, so we appreciate them)

After the Replacement: A Few Things to Remember:
Once your new windshield’s in, here are a couple of tips to help keep it in top shape:

Give the adhesive time to set. Even if the technician says you can drive off, it’s best to wait at least an hour or two. That lets the adhesive bond properly.

Avoid car washes for the first 24 hours. If possible, steer clear of automatic car washes for the first day to keep the adhesive from getting disturbed.

Be gentle with the windshield wipers. If it’s raining, go easy on the wipers for the first 24 hours—no heavy wiping just yet.

12. The Bottom Line: Taking Care of Your New Windshield
Once the job’s done, your new windshield should last a long time—if you take care of it. Keep an eye out for small chips or cracks, and get them repaired before they get worse. The more careful you are, the longer that windshield will stay in good shape.

Conclusion
Replacing a windshield is a pretty straightforward job when you know what’s involved. From taking out the old glass to getting the new one installed, a good technician will make sure everything’s done safely and correctly. If you need a replacement, don’t hesitate to reach out—we’ll make sure your car’s back on the road and safe as can be.